LeadValu Privacy Statement

On this page:

PRIVACY POLICY for the LeadValu Platform (including the LeadValu Apps for iOS and Android and LeadValu Admin Portal).

The LeadValu Platform is a lead retrieval app and Software-as-a-Service (SaaS) solution for collecting leads at trade shows and similar events. LeadValu has a mobile app for data collection activity, available via the Apple iOS App Store or the Google Play Store for Android devices. LeadValu has a cloud-based portal for our customers’ authorized administrators to setup and configure the mobile application and to access and export collected data and other reports.

Handling your data is our primary business, and we take personal data protection, privacy and security very seriously. Data is stored in a secure database on an iOS or Android device and is removed from the device when the app is deleted. When synchronizing devices with LeadValu’s cloud, communication is over HTTPS and encrypted using TLS. User access to the Apps and Admin portal is secured via a strong, complex password that you control.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of data. Our data is stored within Amazon AWS facilities and our infrastructure is built using AWS best practices for security and compliance, including two-factor authentication for all administrative systems.

Data associated with your LeadValu account (including personal information and other collected data) is retained for as long as you have a LeadValu account and for a longer period as may be required by law. If you use LeadValu at a single event, your data will be retained for a period of at least 3 months. It is the client’s responsibility to export and archive the data before the end of the 3-month period.

You may delete your data from your device by deleting the LeadValu app at any time. Should you wish your data to be removed from the LeadValu cloud servers, please contact LeadValu by emailing privacy@leadvalu.com. Data deleted will generally be made inaccessible but not permanently deleted - a ‘soft-deletion’, as permitted by law. We only retain your data to allow us to recover it should you accidentally have requested deletion.

Residual copies of data deleted from your account may remain on backup media as permitted by law. This data generally is deleted after 12 months as old backups are discarded which will result in total, permanent, unrecoverable deletion. We may eventually permanently erase old deleted data, and we cannot guarantee that we will be able to restore deleted data 12 months after your LeadValu account is closed.

We do not use deleted data for any purpose other than to permit you the opportunity to restore it. Sometimes we may retain deleted data to comply with our legal obligations, resolve disputes, or enforce our agreements. In these cases, we ensure that access to such data is blocked except for the purposes for which we have been required to retain the information.

Once again, uninstalling the app erases all data from the device permanently.

Our comprehensive backup schedule and redundant, versioned, distributed backup means that in the event of a major disruption, we are in a strong position to recover very recent data and return servers to an operational state.

Regarding GDPR, LeadValu is to be considered a Processor, and your business is considered the Controller. The data you collect is your data and reserved solely for your own use. Data and Personally Identifiable Information collected via the LeadValu apps are stored for the sole use of the Controller. Your data stored on LeadValu cloud data servers, along with all backups, are hosted at Amazon AWS within U.S. regions only.

Some members of the LeadValu team from time to time will have restricted access to the data we store on your behalf in order that we can carry out absolutely necessary service tasks such as technical support and the monitoring and improving the quality and performance of our own services, however under no circumstances are we or any third-party able to access your data for any other purpose, such as marketing or communication purposes.

Data will never be disclosed to any third-party except: To provide a core feature or functionality which you request that depends on a third-party service. If LeadValu, or substantially all our assets, is acquired or are in the process of being acquired by a third-party, in which case Personally Identifiable Information held by us, about our customers, will be one of the transferred assets. If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

Administrative access is limited to only employees that need that level of access and logical separation is in place to prevent access to trusted/internal networks.

Personal data enters the LeadValu System when an individual’s information is scanned, their business card image is captured, or the information is manually entered. You can export individual information as a downloadable file from the LeadValu Admin portal or via an integration or webhook which sends the data to a URL-endpoint of your choice.

Some of our optional features require the use of third-party services. For example, to transcribe cards quickly but reliably we use both optical character recognition as well as human transcription and review in the processing. Our service uses third-party contractors to carry out an accurate validation and transcription of the images taken using the feature in the app. The cards are provided to the third-party digitally and anonymously on secure URLs, supplied to them without context.

Should you have any questions on this policy, please contact LeadValu at privacy@leadvalu.com.

PRIVACY POLICY for the LeadValu Website.

Aloci Systems LLC (d/b/a LeadValu LLC) (“LeadValu” or “We”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. LeadValu has created this privacy statement (“Statement”) in order to demonstrate our commitment to your privacy when using this website. Please read the following to learn more about our privacy policy.

1. What Does This Privacy Policy Cover?

This Statement covers LeadValu’s collection and use of personal information that LeadValu gathers when you are on the LeadValu website. This Statement does not apply to the practices of third parties that LeadValu does not own or control, or to individuals that LeadValu does not employ or manage.

For avoidance of doubt, this Statement does not apply to any third party information gathered by LeadValu’s subscribers (i.e., information about customers of LeadValu subscribers) and submitted by them to the Service for use in connection with their tradeshow and other promotional activities (“Customer Data”). LeadValu will not review, share, distribute, print, or reference any such Customer Data except as provided in the Service Agreement or as may be required by law. Notwithstanding the foregoing, Customer Data may at times be viewed or accessed by LeadValu for the purpose of resolving a problem, support issue, or for investigating a suspected violation of the Service Agreement, or as may be required by law.

What Personal Information About Customers Does LeadValu Collect?

Our primary goal in collecting information is to provide you with a friendly, customized, and efficient experience. We collect the following types of information from our customers:

Information You Provide to Us:

LeadValu collects identifying information when you visit the Site (including, without limitation, any leadvalu.com web pages or landing pages), and when you enter promotions. For example, we require customers who register to use the Service to give us the following personal information: their name, Company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and the identity of users within the organization that will be using the Service. When you initially express interest obtaining additional information about the Service, or when you register for the Service, we may also ask for additional types personal information, such as title, department name, fax number, or additional company information, such as annual revenues or annual event budget. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience or verify your passwords.

All financial and billing information that we collect from you is used for the purposes of checking your qualifications as a prospective customer and billing you for the Service. Such billing information is not used by LeadValu for marketing or promotional purposes. LeadValu may use a third-party intermediary to manage the credit card and billing processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card and billing processing.

If you are a registered user of LeadValu’s subscription-based Service, please note that some information about you may remain in our records after the end of your subscription.

Automatic Information:

We receive and store certain types of information whenever you interact with us via our website. LeadValu automatically receives and records certain “traffic data” on our server logs including your IP address, LeadValu cookie information, the page you requested, and your communications and interactions with other site registrants. LeadValu uses this traffic data to help diagnose problems with its server, analyze trends and administer the Service.

We automatically collect usage information, such as the numbers and frequency of visitors to our Site and use of components of our Service. We may use this information to provide research, advice and information. This data is only used in the aggregate. In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site and Service.

We also collect and use information for internal purposes. For example, if you are a registered user of the LeadValu’s subscription-based Service, we may keep records in your account history of your comments, and any reported violation of our Service Agreement that you or someone on your account may have committed.

E-mail Communications:

We may receive a confirmation when you open an e-mail from LeadValu if your computer supports this type of program. We may also send out emails with information regarding LeadValu or our partners including promotions and events.

Customers can opt out of being contacted by us by using the Support link on this page.

If you feel that any personal information about you that has been collected and stored by LeadValu might be wrong, or you would like for us to remove you from our systems, please notify us by using the Support link on this page so that we may correct or delete the information.

If you believe that we have mistakenly or unintentionally collected such information through our website, please notify us by using the Support link on this page so that we may immediately delete the information from our servers.

If you have any questions or concerns regarding privacy at LeadValu site please contact us by using the Support link on this page. Your privacy is important to us and we will make every effort to resolve your concerns.

If a user elects to use our referral features for informing a friend about our Site or Service, we ask them for the friend’s name and email address. LeadValu will automatically send the friend an email on behalf of the user who made the referral, inviting such friend to visit the Site and try the Service. LeadValu does not store this information.

Information From Other Sources:

For purposes such as improving personalization of our Service, we may receive information about you from other sources and add it to our account information.

2. What about Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. LeadValu employs cookies in order for its server to recognize a return visitor as a unique user. The cookies placed by the LeadValu server are readable only by LeadValu, and cookies cannot access, read or modify any other data on a computer.

We strongly recommend that you leave the cookies activated, however, because cookies make using LeadValu easier.

3. Will LeadValu Share Any of the Information it Receives?

Information about our customers is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only with entities that are controlled or controlled by or under common control of LeadValu, and as described below:

Agents:

We employ other companies and people to perform tasks on our behalf and may need to share your information with them to provide products or services to you. Examples may include validating data from business cards, analyzing data, processing credit card payments, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to LeadValu’s privacy and customer data handling policies

Business Transfers:

In some cases, we may choose to buy or sell assets or businesses. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if LeadValu, or substantially all of its assets, were acquired, customer information would be one of the assets that are transferred.

Protection of LeadValu and Others:

We may release personal information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of LeadValu, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent:

Except as set forth above, you will be notified when your personal information may be shared with third parties.

4. Is Information About Me Secure?

All customer information collected and stored by LeadValu is maintained subject to best practices access protection. Only employees who need customer information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

5. How Can I Correct or Remove Information About Me?

If you feel that any personal information about you that has been collected and stored by LeadValu might be wrong, or you would like for us to remove you from our systems, please notify us at privacy@leadvalu.com so that we may correct or delete the information.

6. What Choices Do I Have?

As stated previously, you can always opt not to disclose information, even though it may be needed to make a purchase or take advantage of certain LeadValu features.

You are able to add or update certain information as described in the “How can I correct or remove information about Me” section above. When you update information, however, we may maintain a copy of the unrevised information in our records.

7. Can Children Use LeadValu’s services?

Our site and the use of services made available through LeadValu are not intended for children under the age of 13. LeadValu does not knowingly or specifically collect information about children under the age of 13. If you believe that we have mistakenly or unintentionally collected such information through our website, please notify us so that we may immediately delete the information from our servers.

8. Conditions of Use

If you decide to visit the LeadValu Site, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Colorado law.

9. Third Party Sites

The Service may permit you to link to other websites on the Internet, and other websites may contain links to the LeadValu site. These other websites are not under LeadValu control, and such links do not constitute an endorsement by LeadValu of those other websites or the services offered through them. The privacy and security practices of websites linked to or from the LeadValu site are not covered by this Privacy Statement, and LeadValu is not responsible for the privacy or security practices or the content of such websites.

10. Changes to this Privacy Policy

LeadValu may amend this Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our privacy policy, we will notify you by posting the revised notice on our Site or sending you an email so you are always aware of what information we collect, how we use it and under what circumstances if any, it is disclosed.

11. Questions or Concerns

If you have any questions or concerns regarding privacy at LeadValu site, please contact us at privacy@leadvalu.com. Your privacy is important to us and we will make every effort to resolve your concerns. If you wish to opt out of any contact by LeadValu, please email us at privacy@leadvalu.com.

If you feel that any personal information about you that has been collected and stored by LeadValu might be wrong, or you would like for us to remove you from our systems, please email us at privacy@leadvalu.com.

If you believe that we have mistakenly or unintentionally collected such information through our website, please email us at privacy@leadvalu.com.

If you have any questions or concerns regarding privacy at LeadValu site please email us at privacy@leadvalu.com. Your privacy is important to us and we will make every effort to resolve your concerns.

COPYRIGHT / TRADEMARK Notices

All content available at this site, such as text, graphics, logos, button icons, images, audio clips, video clips and/or other content (collectively “Content”), is the property of Aloci Systems LLC (d/b/a LeadValu LLC) (hereinafter LeadValu) and/or its suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this site is the exclusive property of LeadValu and is protected by U.S. and international copyright laws. LeadValu reserves the right to remove all Content, from whatever source, at any time, for any reason (including, but not limited to, claims or allegations made by third parties relating to such Content), or for no reason at all.

All software used or provided by LeadValu and/or its suppliers in connection with this site or LeadValu’s proprietary software and associated services (collectively, “Service”) is the property of LeadValu and/or its software suppliers and is protected by U.S. and international copyright laws. Except as set forth in the Service Agreement, the Content and Service may only be used for personal, non-commercial and informational use.

COPYRIGHT NOTICE

TRADEMARKS

The LeadValu name and other LeadValu graphics, logos, and service names are trademarks of LeadValu, LLC. LeadValu’s trademarks may not be used in connection with any product or service that is not LeadValu’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LeadValu.

RESERVATION OF RIGHTS

Except as expressly and unambiguously provided herein, LeadValu and its suppliers do not grant you any express or implied rights under any patents, copyrights, trademarks, trade secret, or other intellectual or industrial property rights.

USE OF SITE

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by LeadValu in a writing signed by an executive of LeadValu. LeadValu and its affiliates reserve the right to refuse service, terminate access, and/or cancel usage in its discretion, including, without limitation, if LeadValu believes that your conduct violates applicable law or is harmful to the interests of LeadValu and its affiliates.

USER SUBMISSIONS

If you transmit or post any content, information, review or comment on the site, you grant LeadValu and sublicensees a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to fully exploit, make, use, reproduce, modify, adapt, publish, translate, transmit, create derivative works of, distribute, and display such content, information, reviews and comments throughout the world in any media. You also grant LeadValu and sublicensees the right to use the name that you submit with any content, information, review or comment, if any, in connection with such content, information, review or comment. You warrant, represent and agree that nothing you transmit or post will be infringing, libelous, defamatory, obscene, pornographic, abusive, offensive or otherwise violates any law or right of any third party. LeadValu reserves the right to remove anything you transmit or post at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities or if LeadValu is concerned that you may have breached the immediately preceding sentence), or for no reason at all.

GENERAL DISCLAIMER

THIS SITE IS PROVIDED BY LEADVALU ON AN “AS IS” BASIS. LEADVALU MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LEADVALU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Although LeadValu has attempted to provide accurate information on this website, LeadValu assumes no responsibility for the accuracy or completeness of the information. LeadValu may change the programs or services mentioned on this site at any time without notice, but LeadValu makes no commitment to update the programs or services mentioned on this site in any respect.

LEADVALU WILL NOT BE LIABLE UNDER ANY THEORY OF LAW, FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR DATA OR COSTS OF REPLACEMENT GOODS, ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY LEADVALU SERVICE OR RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, EVEN IF LEADVALU MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LINKS TO THIRD PARTY WEBSITES

This website may contain links to third party websites. Access to any other Internet websites linked to this website is at the user’s own risk and LeadValu is not responsible for the accuracy, availability or reliability of any information, goods, data, opinions, advice or statements made available on these websites. As such, LeadValu is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third party website. LeadValu provides these links merely as a convenience and the inclusion of such links does not imply an endorsement or recommendation.

CHANGES TO THE SITE/UPDATES/TERMS

LeadValu may make changes to the Content, Service or the products provided by LeadValu, at any time without notice. LeadValu makes no commitment to update Service or site. LeadValu reserves the right to make changes to its site and these disclaimers, terms, and conditions at any time. Your access or use of the site, Content or Service subsequent to such a change will signify your assent to be bound by such changes.

APPLICABLE LAW

This site is created and controlled by LeadValu in the State of Colorado, USA. As such, the laws of the State of Colorado will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

CONTACT/ADDRESS FOR LEGAL NOTICES

LeadValu, LLC.
P.O Box 1150
Niwot, CO, 80544
www.leadvalu.com
legal@leadvalu.com